Well, our front loader washer died a horrible death and it turns out it was premeditated murder. After much web research, I've discovered that the stainless steel drum and the aluminum spider bracket are known to be corrosive with water and detergent. What a lame thing for a manufacturer to do. After luckily finding and emailing someone who actually cares at the company, I was able to get a decent repair deal. I took the liberty of degreasing and painting the new spider bracket with engine block primer and sealer in hopes of making this one last longer. Sure smells like a class action suit to me.